Skin

Medicines for Shingles

A painful, blistering rash caused by reactivation of the chickenpox virus along a single nerve — eased and shortened by antiviral treatment started early, with extra help for any lasting nerve pain.

Education and reference only. This explains which medicines are used and why, in plain language — it deliberately contains no doses and is not a substitute for advice from your doctor or pharmacist. Always discuss your own treatment with a qualified clinician, and check the BNF and the product labelling for prescribing detail.

Quick answer

What is Shingles?

Shingles, or herpes zoster, occurs when the varicella-zoster virus that causes chickenpox, which stays dormant in the body after the first infection, reactivates years later in a single nerve. It typically causes a painful, tingling or burning sensation in a band of skin on one side of the body, followed a few days later by a rash of small blisters in that same area.

  • How it is treated: The main aims are to ease pain, help the rash heal and reduce the risk of lasting nerve pain.
  • Self-care: Keeping the rash clean, dry and loosely covered, wearing comfortable clothing, and using cool compresses or simple pain relief can ease discomfort, while avoiding contact with pregnant women, newborns and people with weakened immunity until the blisters have crusted over.
  • When to seek help: Seek medical advice promptly when shingles first appears so that antiviral treatment can be started early, and seek urgent help if the rash affects your eye or the tip or side of your nose, if it is near your ear or affects your hearing, balance or face, if you have a weakened immune system, or if you feel very unwell.

What it is

Shingles, or herpes zoster, occurs when the varicella-zoster virus that causes chickenpox, which stays dormant in the body after the first infection, reactivates years later in a single nerve. It typically causes a painful, tingling or burning sensation in a band of skin on one side of the body, followed a few days later by a rash of small blisters in that same area. The rash usually crusts over and heals within a few weeks. Reactivation is more likely with increasing age and when the immune system is weakened, for example by illness or certain treatments. Most cases are uncomplicated, but shingles affecting the eye, the ear or a widespread area, or occurring in someone with a weakened immune system, needs prompt medical attention. The most common longer-term problem is post-herpetic neuralgia, where nerve pain persists in the affected area after the rash has healed. Diagnosis is usually made from the typical one-sided rash and its distribution, with tests rarely needed.

How it is treated

The main aims are to ease pain, help the rash heal and reduce the risk of lasting nerve pain. Antiviral treatment works best when it is started early, ideally within the first few days of the rash appearing, and is particularly recommended for older people, those with eye or other complicated involvement, and anyone with a weakened immune system. Pain relief is an important part of care from the outset, starting with simple analgesia and stepping up as needed; stronger options, including opioid analgesics, may be used for more severe pain. Where nerve pain persists as post-herpetic neuralgia, treatment shifts to medicines aimed specifically at nerve pain, such as gabapentinoids or a tricyclic antidepressant. Keeping the rash clean and covered helps healing and reduces the small risk of passing the virus to people who have not had chickenpox.

Beyond medication

Lifestyle and self-care

Keeping the rash clean, dry and loosely covered, wearing comfortable clothing, and using cool compresses or simple pain relief can ease discomfort, while avoiding contact with pregnant women, newborns and people with weakened immunity until the blisters have crusted over.

When to get help

When to see a doctor

Seek medical advice promptly when shingles first appears so that antiviral treatment can be started early, and seek urgent help if the rash affects your eye or the tip or side of your nose, if it is near your ear or affects your hearing, balance or face, if you have a weakened immune system, or if you feel very unwell. See your GP if pain persists after the rash has healed, as this may be post-herpetic neuralgia that needs specific treatment.

999Emergency — call 999 or go to A&E
111Urgent advice — call NHS 111 or use 111 online
GPNon-urgent — see your GP or pharmacist

Not sure how urgent it is? It is always OK to call NHS 111 for advice, day or night.

Answers

Shingles: frequently asked questions

What medicines are used for shingles?

Antiviral medicines are the main treatment and work best when started early in the illness, helping to shorten it and reduce complications. Pain relief is also important, starting with simple painkillers and stepping up as needed, with stronger options including opioid painkillers for severe pain. If nerve pain lingers after the rash has healed (post-herpetic neuralgia), medicines aimed at nerve pain, such as gabapentinoids or a tricyclic antidepressant, are used instead of ordinary painkillers.

Is shingles contagious?

You cannot catch shingles from someone else, but the fluid in the blisters contains the virus and can cause chickenpox in a person who has never had chickenpox or its vaccine. Until the blisters have dried and crusted over, it is sensible to keep the rash covered and avoid close contact with pregnant women, newborn babies and anyone with a weakened immune system.

Why is it important to start treatment early?

Antiviral treatment is most effective when started within the first few days of the rash appearing, while the virus is still active. Early treatment can ease symptoms, help the rash heal and lower the chance of complications, including lasting nerve pain. This is why it is worth seeking advice as soon as you suspect shingles rather than waiting.

What is post-herpetic neuralgia?

Post-herpetic neuralgia is nerve pain that continues in the affected area after the shingles rash has healed. It happens because the nerve has been irritated by the virus and can cause burning, aching or shooting pain that ordinary painkillers often do not relieve well. It is more common in older people and is treated with medicines specifically for nerve pain; see your GP if pain persists after the rash clears.

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